If you're still not able to connect, contact Customer Service at 800-922-0204. Visit Community . To have a copy of your message(s) made, you'll be asked to provide CBW Productions, Inc. with your mobile phone number and voicemail password so they can …

If your mobile device can't send or receive data, you won't be able to receive your Visual Voicemail messages. If you need help, try these steps. I don't have visual voicemail, but i continually get a notification "cannot connect to visual voicemail" this is annoying and I'd like to stop the notificationThe easiest fix for this is to have the "block visual voicemail" feature added to your line. We understand not wanting to get that notification, TangSoo. If you aren't getting voicemail notification alerts and you aren't traveling outside the AT&T wireless coverage area, see how to turn voicemail notification alerts on and off . While it is possible that WiFi is down for an instant now and then, cellular data is always on... so I'm still unclear on the meaning of error message 9004... Who or what "can't connect" to my voice mailbox? Re: "Can't connect to your Voice Mailbox" error 9004... what does this mean? This ensures others can benefit from our conversation. At this point, we can’t be exactly sure why your iPhone won’t play voicemails. Alright, what if your Voicemail indicator won't go away, or you are not getting notifications of new messages? Alert states: Voice Mail We can't connect to Visual Voice Mail at this time. Retrieve Voicemail Messages.

Re: Voicemail Setup - can't connect to voicemail I have an S9+ unlocked phone purchased from Samsung, Verizon is my carrier, and use Visual Voicemail 11.2.21.0. When I click on voicemail I get screen prompting me to sign up for visual voicemail--I don't want it and can't seem to get rid off it! 3. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Visit Community . When trying to refresh I get the message "We can't connect to Visual Voice Mail at this time. "Can't connect to your Voice Mailbox" error 9004... what does this mean? In that field put your full number making sure the phone doesn't add a + sign at the beginning and save it. I made the change. Re: "Can't connect to your Voice Mailbox" error 9004... what does this mean? Unanswered calls don't go to voicemail. Check your Visual Voicemail after each step: Try to call someone to check your cellular network connection. Voice mail messages are coming in but they are not displaying in the list of messages. Press the # key to proceed, if you hear a greeting message. Re: "Can't connect to your Voice Mailbox" error 9004... what does this mean? There is a link in the email notification to allow you to view the posts on the community site. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I can use the internet, send texts and make phone calls but I can't access voicemail. The app on my phone? After completing the previous steps, you can clear the indicator by calling the problem number, and leaving a voicemail. No, Visual Voicemail isn't supported over Wi-Fi. Have you noticed if your WiFi setting is enabled when you are unable to refresh? For some time now I've noticed I haven't had any voicemail notifications.

where is the error?

Re: "Can't connect to your Voice Mailbox" error 9004... what does this mean? Re: Cannot Connect to Visual Voicemail "Can't connect to your Voice Mailbox" error 9004.....Peterds, I understand the importance of getting this error message figured out. I spent over an hour with Verizon Technical Support, with the rep taking over the phone via the Tech Coach app. You should still dial *86 and verify that your voicemail is setup fully and to go through the preferences to ensure the notification is turned on and the other options are to your liking. where is the error? You need to access the link from the community forum website and not from the email notification of a new post into the discussion thread. I went ahead and tried to call my voicemail but it no longer works. If my response answered your question please click the �Correct Answer� button under my response. I get this error 9004 alert frequently in recent months but when I test voicemail I am able to receive the message. Peter i'm running int the same issue on a new us gov't issued phone, message says to call 800-922-0204.workaround is what you did, dial the number, press .#.Peterds, having a working voicemail is of the utmost importance.

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