If you would like more information, please visit our Due to the Covid-19 outbreak and in line with Government guidance, our staff are working from home and our offices are not currently open to walk-in visitors. Our site uses cookies to provide you with the best possible user experience, if you choose to continue then we will assume that you are happy for your web browser to receive all cookies from our website. webpages carefully to avoid unnecessary delays in resolving your complaint.
Electronic documents should be in PDF, Word or Excel format.
For Aviation Security enquiries please email this process, see our Both ADR bodies and PACT will advise you on whether they think you have a valid complaint, and (21) of 2007, to undertake development of air transport industry in the Emirate of Dubai and to oversee all aviation related activities. Civil Aviation Authority of Sri Lanka is a statutory board under the Ministry of Tourism and Aviation, which supports and develops Sri Lanka's air hub and aviation sector. Why aviation helps give the UN’s International Day of Persons with Disabilities a true global dimension 3 December, 2018 Planning your next holiday abroad?
Make sure you read these For engineer licensing enquiries please email Contact our offices in Gatwick and London For medical certification enquiries please email
To ensure concerns are dealt with as efficiently as possible during the current coronavirus situation, the Civil Aviation Authority will accept service of legal proceedings by email until Our email address for service of legal proceedings is: The CAA will continue to accept service of legal proceedings sent by post to However, due to changing work patterns during the current coronavirus situation, where legal proceedings are served by post rather than by email, please also send copies of the relevant documents to the following email address at the same time as they are served on the CAA by post: You are responsible for the security of the information you are sending and therefore you must assess its sensitivity and whether email is a secure enough method of communication.To ensure concerns are dealt with as efficiently as possible during the current coronavirus situation, the Air Travel Trust will accept service of legal proceedings by email until The email address for service of legal proceedings is: No other email address should be used or will be accepted for service of legal proceedings by email.The Air Travel Trust will continue to accept service of legal proceedings sent by post to However, due to changing work patterns during the current coronavirus situation, where legal proceedings are served by post rather than by email, please also send copies of the relevant documents to the following email address at the same time as they are served on the Air Travel Trust by post: You are responsible for the security of the information you are sending and therefore you must assess its sensitivity and whether email is a secure enough method of communication.We are happy to answer any enquiries, although you may wish to Follow us on Contact details for our Client Services Centre, head office, and other key business areas. If your enquiry relates to the recent ATOL failure of Thomas Cook, please see the For pilot licensing enquiries please email Please also see our guidance on how to provide either the ADR body or PACT with all the relevant information.
For enquiries about licences or certificates for Air Traffic Controllers, Flight Information Service Officers and the Radio Operator's Certificate of Competence please contact
For recruitment enquires please contact our Talent Acquisition Team if so will take it up with the business concerned.
refer your complaint:For a visual representation of
In this section we’ll also help you to report something unsafe to us, notify us of something or make a complaint. For aircraft registration enquiries please email
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